After three years of the pandemic, the market, human lifestyles, and values have undergone profound changes, which in turn have impacted the broadband industry landscape. Taiwan's Kbro Broadband, also affected by the pandemic, experienced a surge in user demand for internet services as people increasingly worked, studied, and entertained themselves from home. To enhance the user experience and improve the quality of their network services, Kbro Broadband swiftly integrated ULTRON's Mesh Wi-Fi technology to adapt to the rapidly changing market environment.
At the same time, amid the surging demand for internet services and market shifts, Kbro Broadband identified existing issues with their network services. ULTRON's (WiFigarden) unique cross-chip Mesh Wi-Fi technology enabled hardware devices to receive entirely new service value through software OTA upgrades.
"The core team at ULTRON consists of seasoned professionals from the telecommunications industry, and they possess a strong foundation in Wi-Fi technology. In today's world, users rely heavily on devices such as smartphones and computers as integral parts of their lives. Even smart homes require the support of Wi-Fi. Mesh Wi-Fi has addressed many user experience issues, making it a highly effective solution in the market." - Alex Hsieh, Chief Technology Officer at Kbro Broadband.
In the 21st century, Kbro Broadband is dedicated to enhancing its network services by offering value-added features that increase the worth of its broadband products. This commitment extends beyond home networks to encompass communities, commercial spaces like shops and hotels, government initiatives, and other diverse areas of demand. Kbro Broadband prioritizes providing both service-based value additions and financial benefits to cater to a wide range of customer requirements, offering considerate solutions. Many customers have opted for Kbro's comprehensive services due to the growing demand for smart service applications. Corporate groups seize market opportunities and turn them into concrete actions through internal initiatives, forming the core ethos of their operations. Under this guidance, while the product solutions may seem similar to those of competitors, Kbro Broadband's strategy transforms them into user-focused tangible services, firmly integrated into practical operations.
Today, whether serving enterprise or community users with diverse needs and applications, Kbro Broadband offers customized network-based application solutions. Leveraging their robust broadband network infrastructure, they are committed to designing solutions that align with specific customer requirements to maximize the benefits of broadband networks. From smart home set-top box interfaces to Mesh Wi-Fi, Wi-Fi Apps, IoT API integration, IoT development, and more, ULTRON (WiFigarden) has consistently been an indispensable partner in achieving these objectives. We consistently approach market demands from the perspective of a telecom network operator, which presents its own set of challenges. In a market saturated with various smart application solutions and systems, the critical issue is 'connectivity.' Building expertise in this area also takes time and experience to accumulate.
ULTRON (WiFigarden) understands that every enterprise needs to carefully consider their return on investment. Therefore, when designing products and solutions, we are committed to providing options with reasonable market prices. We focus on what we excel at and continue to create value. This is a period of industry transformation, much like the rise of electric scooters and electric cars. In addition to the continuous evolution of technology, industry transformation also requires adjustments in workforce supply. ULTRON has unique expertise in the integration of software and hardware, which can bring new features and service value to existing products. This has allowed us to collaborate with Kbro Broadband and CPE hardware manufacturers to jointly create value-added services. By enhancing the services for existing customers, Kbro Broadband even achieved a 30% increase in revenue from their highest tariff users within a year.
ULTRON (WiFigarden) has collaborated with numerous manufacturers worldwide. Through our software technology, we are able to create a cross-chip Mesh Wi-Fi architecture for telecommunications network operators. This not only allows for customized solutions but also complies with international standards. Our unique roaming algorithm technology and IoT connectivity expertise ensure that users in smart environments experience optimal performance seamlessly. Additionally, we offer 'Remote OTA' functionality, enabling brand service providers to generate new service value within their existing product infrastructure, further enhancing user brand loyalty through practical service utilization.
Find out more about Kbro Whole Home Wi-Fi.